Laredo, Texas Utilities Deploys Mobile Work Order Reporting

The Challenge?  The Utilities Department for the City of Laredo Texas wanted to simplify their work order processes.  The goal was to enable supervisors to easily assign jobs to individuals and provide workers with a simple user friendly interface to report progress on assigned jobs.  They procured rugged mobile tablets and deployed Quatred's QUICK® Mobile Work Order interface for SunGard NaviLine®.

 

The Result?  No more dealing with illegible handwriting!  No more cumbersome data entry!  No more calling workings to inform them of new assignments or work prioritization!  Increased Accuracy! Reduction in Errors!  Consistency in Reporting!

About Laredo, Texas Utilties

Their Mission: To provide the community with safe drinking water, on demand, and in sufficient quantity, and to remove and dispose of wastewater and its by-products in an environmentally sound manner.

 

For more information about Laredo Texas' Utilties Department, please visit their website  http://www.ci.laredo.tx.us/Utilities05/index.htm